At all times we will endeavour to protect your personal information.
If you need any further information pertaining to a privacy matter, you should contact us at +61 (0) 2 9238 1990.
Why do we collect your personal information?
We collect your personal information for the following purposes:
- To provide services if requested
- To contact you to arrange an initial business consultation or answer any questions you may have asked via our contact us form
- To understand what content is most interesting on our site
- To provide better information via our website
- dealing with your enquiries and customer service purposes;
- marketing other products and services to you;
- staff training; and
- for any other reasonably expected purpose.
For all other uses or disclosure, we will obtain your consent.
If you do not provide all or part of the information requested, the consequences of this may be that:
- we will not adequately be able to carry out our services to you.
- we may not be able to carry out our services to you at all.
What personal information do we need to collect from you?
We may collect information including your name, organisation, address, contact phone, e-mail details as well as any comments you have provided via any of our forms.
How do we collect it?
We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way. This may be by way of online forms, emails or via telephone request.
We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.
If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware or have been made aware of the matters listed above (except to the extent that making you aware of these matters would pose a serious threat to the life or health of any individual).
Opting out of receiving marketing material
If you don’t want to receive marketing promotions and offers, you can opt out by contacting us at: firstname.lastname@example.org
We will still need to send you essential information, such as invoices and accounts.
Updating your personal information
We take all efforts to ensure that the information we hold about you is accurate, complete and up-to-date. Largely we rely on you for the accuracy and completeness of the personal information you provide to us. You will need to let us know of any changes to your personal information so that we can update our records and ensure our records are accurate.
Secure storage of your personal information
Keeping your personal information secure is a high priority. We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.
If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information.
Our contact details
Our contact details are:-
19-29 Martin Place
Sydney, NSW, 2000
+61 (0) 2 9238 1990
You are able to request your personal information, the purposes for which it is held, how it was collected, how it is held, used and disclosed by submitting a request in writing to us at the address above.