Change. Yes, it’s time to discuss this frequently used term that can cause grown PMs to run for cover. I prepared a presentation for a client to use with their management team (and yes, I slipped a couple of slides in there about RNC) to help explain and support the need to do things differently. Their challenge is that they continue with group training, team building exercises, culture surveys, etc, and yet projects and business, as usual, struggle… and change is stymied.
The presentation clarified why the old approach doesn’t work and that you can’t cause change unless the individual feels okay about it. It was a resounding success and we are now all focussing on the key building block of the organisation – the individual.